About FixTrack Service Management
FixTrack is a SAAS platform that allows repair companies to register on our platform and add their customers and technicians to their portal. Our technician app is an interface for all technicians registered on fixtrack...
FixTrack is a SAAS platform that allows repair companies to register on our platform and add their customers and technicians to their portal. Our technician app is an interface for all technicians registered on fixtrack with the purpose to ease the process of repair and tracking of all their tickets.
Previous Versions
Here you can find the changelog of FixTrack Service Management since it was posted on our website on 2024-02-12 18:28:39.
The latest version is 1.19 and it was updated on 2026-10-15 00:03:39. See below the changes in each version.
FixTrack Service Management version 1.19
Updated At: 2026-10-14
FixTrack Service Management version 1.19
Updated At: 2024-03-22
Changes: 1. Updated FAQ Listing:
- Customers now have access to the generic FAQ listing.
2. Software Support Ticket:
- Customers can initiate the creation of a software support ticket.
- Customers have the capability to view a listing of their software support tickets.
- Customers possess the authority to modify ticket details.
- Customers can remove existing tickets as needed.
- Customers are able to engage in communication by sending and receiving messages within ticket details.
FixTrack Service Management version 1.19
Updated At: 2024-03-22
Changes: Mar 22, 2024
Version 1.19
1. Updated FAQ Listing:
- Customers now have access to the generic FAQ listing.
2. Software Support Ticket:
- Customers can initiate the creation of a software support ticket.
- Customers have the capability to view a listing of their software support tickets.
- Customers possess the authority to modify ticket details.
- Customers can remove existing tickets as needed.
- Customers are able to engage in communication by sending and receiving messages within ticket details.
FixTrack Service Management version 1.18
Updated At: 2024-02-29
Changes: Feb 29, 2024
Version 1.18
User login Session expiry handled.
Chat feature improvements.
Code optimisation.
FixTrack Service Management version 1.17
Updated At: 2024-02-17
Changes: Feb 17, 2024
Version 1.17
What's New in Version (1.17)
Improved search functionality: We've enhanced the search feature to provide faster and more accurate results.
The chat feature is added, so that technicians can chat with customers as a single chat room or as a group.
The technician can see the chat participants by clicking on the Participants in the Chat Screen.
The technician can create a new chat room with the customer if they already exist in a group chat with the admin or other users.
Navigation is handled to provide a better experience for our users.
The Technician will receive notifications if he receives the message.
The Technician can leave a chat.
The Technician can leave a group.
The Technician can send images as multimedia.
The Technician can preview images by clicking on them.
Thank you for using Fixtrack!
FixTrack Service Management version 1.16
Updated At: 2024-02-04
Changes: Feb 4, 2024
Version 1.16
1. Technician Permission Matrix Enhancement:
- Improved technician permissions within the app for the following modules:
- Create Enterprise Ticket
- Enterprise Ticket Listing
- Create Appointment
- Quote Listing and Detail
2. SMTP Expiry Handling:
- Handled SMTP expiry messages on Enterprise ticket detail actions (Timer, Status, Assigned To, Location, and Due Date).
3. Enterprise Listing Order Card:
- Renamed 'Time' to 'Timer,' and the Timer data is now fetching correctly.
4. Enterprise Listing Status Display:
- Rectified the display of Status to be more prominent; it was previously shown as an underscore (_).
Disclaimer
Official App Store Link
We do not host FixTrack Service Management on our servers. We did not scan it for viruses, adware, spyware or other type of malware. This app is hosted by Apple and passed their terms and conditions to be listed there. We recommend caution when installing it.
The App Store link for FixTrack Service Management is provided to you by apps112.com without any warranties, representations or guarantees of any kind, so access it at your own risk.
If you have questions regarding this particular app contact the publisher directly. For questions about the functionalities of apps112.com contact us.
